Frequently Asked Questions
How does collection work?
How does Netcash debit order work?
South Africa has some of the best banking systems in the world so we've chosen to integrate this Netcash solution because we want to make recycling as effortless as possible for the customer.
The SagePay email will look like this:
What can I put in the organic bin?
What can go in the bin:
Vegetable and fruit offcuts
Rotten fruit and vegetables
What can't go in the bin for now
Why should I pay for organic waste collection?
We need to change the waste system to realize that waste is a resource. But how can we do this in the current system when we put our waste in the garbage and never see it again? So we're changing things up a bit... We take your waste, and then give it back to you in the form of valuable vermicompost. This way you get something back.
But it is not only about getting something back. It is about believing in a company that has the potential to make social impact in your community, with a sustainable, informed and generous model.
Is collection available in my area?
Organic waste collection is only available in Dainfern, Lonehill, Fourways Gardens, Chartwell and Steyn city at the moment. If all goes well, we'll be in other neighbourhoods soon! Let us know if you think your estate would like the service too.
How does EFT payment work?
Will the organic waste bin smell?
You may have experienced a bad odour from rotting fruit in a container before. This bad smell comes from methane generated from the rotting process, but is caused because the container was sealed - creating anearobic conditions. If air was allowed to circulate around the fruit, it would create aerobic decomposition which doesn't produce methane.
What is our B-BBEE level?
We don't put any emphasis on our B-BBEE level because we are not trying to use it to get business. We want to get customers by offering value to their lives. Nevertheless, some have asked for it so,
Our B-BBEE is Level 1 (135% procurement recognition) certified, Exempted Micro Enterprise
Hours: What hours? Our country won't be built with working hours. Contact us any time!